Privacy Policy

Last updated: May 2026

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Welcome to Time Saving Transfer. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store and protect your personal data when you use our website www.timesavingtransfer.co.za and make use of our PayPal transfer assistance services.

This Privacy Policy applies to the relationship between you and us in respect of the Services we provide. Words defined in the Protection of Personal Information Act 4 of 2013 (hereinafter "POPIA") carry those defined meanings in this Privacy Policy.

By accessing our Site and using our Services, you consent to the collection and processing of your personal information as described in this Privacy Policy. You are required to provide the personal information requested in order to use our Services. Failure to do so will result in your being unable to make use of the Services.

Information we collect

We may collect and process the following types of personal information:

  • Personal Information: Your full name, email address, WhatsApp number, and South African bank account details (bank name, account number and branch code) when you submit a transfer request through our Site.
  • Transaction Information: The USD amount you wish to transfer and details necessary to process your request.
  • Technical Information: Your IP address, browser type, device information and details of how you interact with our Site. This information is statistical in nature and does not identify you personally. It is used solely to ensure our Site functions correctly and is presented effectively across different devices.

How we use your information

By submitting your personal information you consent to us processing it for the purposes for which it was provided. We use your personal information for the following purposes:

  • To Provide Our Services: To process your PayPal transfer request, confirm receipt of your payment, and transfer the equivalent ZAR amount to your nominated South African bank account.
  • To Communicate With You: To contact you via WhatsApp or email to confirm your transfer request, provide updates on your transfer status, and respond to any queries you may have.
  • For Security and Fraud Prevention: To verify the legitimacy of transfer requests, prevent fraudulent activity, and comply with our legal obligations.

Your personal information will be retained only for as long as is necessary to fulfil the purpose for which it was collected, unless retention is required by POPIA or other applicable legislation.

Sharing your information

We do not sell, rent or share your personal information with third parties for commercial purposes. We may share your information only in the following circumstances:

  • Service Providers: With trusted third party service providers who assist us in operating our Site and delivering our Services. These providers are bound by their own privacy policies and are not authorised to use your personal information for any purpose beyond what is necessary to deliver the service.
  • Legal Compliance: Where required by law, or where reasonably necessary to protect our rights, property or safety, or to prevent and detect fraud or other unlawful activity.

Security of your information

We take the security of your personal information seriously and implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or destruction. All data transmitted through our Site is encrypted.

Please note that while we take all reasonable steps to protect your personal information, no method of transmission over the internet is completely secure. We will notify you without undue delay should we become aware of any compromise to the integrity or confidentiality of your personal information.

Your rights

We make every effort to keep the personal information we hold accurate, complete and up to date. It is your responsibility to provide us with current and accurate information.

You have the right to lodge a complaint with the Information Regulator, the contact email is enquiries@inforegulator.org.za

You are entitled to:

  • Request access to any personal information we hold about you
  • Request that we correct any inaccurate personal information we hold about you
  • Request the deletion of your personal information from our records
  • Withdraw consent to the processing of your personal information at any time
  • Object to the processing of your personal information on reasonable grounds

We will require suitable proof of identity before actioning any of the above requests. Please direct all such requests to info@timesavingtransfer.co.za.

Cookies and tracking technologies

Our Site does not use cookies or similar tracking technologies to collect personal information about visitors.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of our Services following any changes constitutes your acceptance of the updated Privacy Policy.

Contact us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information please contact us: